How We Keep Your Systems Running Smoothly
With our Managed Services, you get continuous oversight, automated maintenance, and on-demand human support to ensure complete coverage.
Continuous System Monitoring
- 24/7 visibility into all systems: access control, surveillance, networking, automation
- Our SMA teams check server health and cameras manually in conjunction with AI monitoring
- Real-time alerts when anomalies or vulnerabilities are detected
Intelligent Image Verification
- Automatically analyze captured images—doors, cameras, entrances—for activity and anomalies
- Verify events (e.g. open doors, unauthorized movement) via image snapshot
- Prevent false alarms and unnecessary dispatches—only trigger alerts when something genuinely requires action
Remote & On‑Site Response
- Remote remediation for quick fixes and lockouts
- On‑site dispatch available when physical presence is needed
Transparent Reporting & Optimization
- Monthly performance summaries with system status and incident snapshots
- Data-driven recommendations to refine your infrastructure and drive savings
Why Choose Visible Intellect's Managed Services?
As a Motorola Solutions Elite Plus Partner and Avigilon Specialist, Visible Intellect offers unique advantages:
Built for Commercial Scale
We specialize in multi-site facilities, from warehouses and office parks to universities and campuses. Our team custom‑integrates systems so they work as one seamless unit.
AI-Powered Visibility
Our image-verification stream filters out noise and focuses your attention on real security events—integrated with access control, automation, and surveillance for a full-security loop.
Lower Costs, Lower Risk
With automated monitoring and proactive fixes, you reduce manual labor, reactive repair costs, camera downtime, and false alarms. Our goal is to maximize uptime and safety all day, every day.
Full-Service Partnership
We’re a comprehensive tech partner, not just another vendor. We take the time to live and breathe your operation, and develop customized solutions that evolve with you.
What Our Clients Are Saying
Over the past 8 years, the individuals who now form Visible Intellect have helped us with many needs. Their dedication to understanding our business and providing real value is second to none. In addition to day-to-day support, the VI team always brings a level of excellence and a true partnership to our business.
The VI Team has taken the time to actually live and breathe our business. What began as a simple need to replace a large scale security and loss prevention system developed into much more. They brought their newly learned knowledge of our business opportunity for streamlining and efficiency. They were able to fully integrate our security system with our material handling system to create a searchable live database. This provided REAL savings in time, effort, and unnecessary claims. We developed such a good reputation with our customers that it actually reduced the total number of claims we were receiving as we were able to prove when we were right and admit when we were wrong with order fulfillment.
Over the years we have asked VI to assist in other projects such as high speed conveyor maintenance. They installed a set of high speed cameras and lighting inside our sortation system that provided support teams from all over the country to see in real time the problems we were having that were incredibly difficult to diagnose. This of course lead to reduced downtime and labor savings.
We struggled with finding both the correct platform for video surveillance, and the correct vendor to handle the install. We had wasted time and money with a solution that didn't work out as well as we had hoped… Hearing first hand from their customers how much faith they had in Visible Intellect took away any reservations we had about our decision to go with them… We now have a lot more control of and insight into our facility, and there's a newfound professionalism and piece of mind when it comes to security. I trust all of the members of their teams honesty and abilities, willingness to be forthcoming and communicative during projects, and promise to complete the job as specified and make right any issues that may arise along the way.
So we try to have a close to 100% accuracy rate. And the only way we get there is because [Visible Intellect] has done not just plugging and playing with the equipment, but they spend a lot of hours getting the right camera, and the right lensing which goes on the camera and the right lighting. And there's a lot that goes into it that I was like, okay: I've learned a lot, I'm a pretty techie guy... I'm in awe because they stay up to the times and they're still on the bleeding edge... everybody comes to them, including the manufacturers.
“We needed to implement an access security solution for our schools. [Since working with Visible Intellect,] we have been able to better secure our facilities from outside threats, and control the access to our sites. They are easy to work with. They answer the calls when you need them. Any issue is taken care of quickly and efficiently.”
Ready to unlock your technology’s potential?
Reach out to us to schedule a free consultation.